Refund policy
At DrippHubb, we want you to love your purchase. If for any reason you are not completely satisfied, we offer a straightforward return and exchange policy to ensure a seamless experience.
Returns:
- All items must be returned within 14 days from the date of receipt.
- To be eligible for a return, the item must be in unused, unwashed, and unworn condition, with all original tags and packaging intact.
- Returns that do not meet these conditions will not be accepted.
Exchanges:
- We offer exchanges for items of equal or lesser value. If the item you wish to exchange is of a higher value, you will be required to pay the difference.
- Exchanges are subject to availability and can only be made for items currently in stock.
- To initiate an exchange, please contact our customer service team within 14 days of receiving your order.
How to Return or Exchange:
- Contact our customer service team at shop@dripphubb.com / +92 314 3021133 to request a return or exchange.
- Follow the instructions provided for sending back the item(s).
- Once we receive the returned item(s), we will process your exchange.
Shipping Costs:
- Customers are responsible for return shipping costs, unless the item received is defective or incorrect.
- Original shipping fees are non-refundable.
Thank you for shopping with DrippHubb. We are committed to providing you with high-quality products and excellent customer service.
If you have any questions about our return and exchange policy, feel free to reach out to our customer service team.